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14 Day Money Back Guarantee
If for whatever reason you’d like to return products to us, within 14 days from your original purchase, please contact the sales team on 0207 252 0118. All of our products are manufactured to very rigorous quality standards and checked before dispatch. In the unlikely event that you are not entirely satisfied with any aspect of our products or service, please contact us. We commit to dealing with all enquiries promptly and if necessary will arrange for replacement parts to be provided without delay. Our aim is always to always provide our customers with a consistent and effective service.
Goods supplied in accordance with a Customer’s order will not be accepted for return without prior consent of JH Signage Ltd. If consent is given, a goods return reference number will be issued for use on all paperwork appertaining to the returned goods. JH Signage is unable to accept returns from bespoke items.
All returned goods must be undamaged and in their original packing. Postage costs will remain in the hands of the customer. JH Signage Ltd will cover the cost of postage for any faulty items once they are received.
FAO: Returns Department
Unit 16, Gemini Business Estate,
London SE14 5RL